PLUGINS

Privacy Policy

Effective Date: May 27, 2026
Website: https://gawergy.com/plugins/
Contact: gawergyaudio@atomicmail.io

This Privacy Policy explains how Gawergy Audio collects, uses, stores, and protects information when you visit our website, purchase a product, download a plugin, activate a license, redeem a promo code, contact support, or use our audio software.

By using our website, purchasing a product, downloading a plugin, activating a license, redeeming a promo code, or contacting us, you agree to this Privacy Policy.

1. Who We Are

Gawergy Audio is an audio software brand that creates and sells audio plugins, software downloads, license keys, and related digital products.

For privacy questions, contact:

Gawergy Audio
Email: gawergyaudio@atomicmail.io
Website: https://gawergy.com/plugins/

2. Information We Collect

We may collect information in the following categories.

A. Information You Provide

You may provide information when you:

  • Purchase a product
  • Activate a license
  • Redeem a promo code
  • Contact support
  • Request a refund
  • Subscribe to emails, if offered
  • Submit a bug report, crash report, or diagnostic request

This may include:

  • Name
  • Email address
  • Order information
  • Product purchased
  • License key or license status
  • Promo code redemption information
  • Support messages
  • Refund request details
  • Operating system, DAW, host application, and plugin format
  • Screenshots, logs, or diagnostic files you choose to send

Please do not send sensitive personal information, payment card details, passwords, private keys, unreleased client materials, confidential business information, audio files, stems, DAW sessions, or project files unless specifically requested for support.

B. Purchase and Payment Information

Purchases are processed through Lemon Squeezy or another authorized checkout provider.

Gawergy Audio may receive purchase-related information such as:

  • Customer name
  • Customer email
  • Order ID
  • Product purchased
  • License key
  • Payment status
  • Refund status
  • Tax or invoice-related information
  • Country or region associated with the purchase

Gawergy Audio does not directly store full credit card numbers or complete payment card details. Payment information is processed by Lemon Squeezy or the applicable payment processor under their own terms and privacy policies.

C. License Activation Information

When you activate, validate, or manage a plugin license, we may collect and process information such as:

  • License key, activation token, or hashed license information
  • Product name
  • Product version
  • Activation status
  • Activation count
  • Promo code redemption status
  • Device or machine identifier hash
  • Operating system
  • Plugin format
  • Approximate activation time
  • IP address and server logs related to activation

We use this information to verify licenses, enforce activation limits, prevent fraud and piracy, provide support, process refunds, and protect Gawergy Audio products from unauthorized use.

D. Plugin Diagnostics and Crash Reports

If crash reporting or diagnostics are enabled, our plugins may collect technical information such as:

  • Plugin version
  • Operating system version
  • DAW or host application name/version
  • Plugin format
  • Error logs
  • Crash logs
  • Device type
  • Anonymous or pseudonymous installation identifier
  • Activation status category, such as activated, locked, refunded, revoked, or expired

We do not intentionally collect audio files, DAW project files, stems, presets, music, recordings, client sessions, creative works, or payment card information through crash reporting.

Crash reports and diagnostics are used to diagnose crashes, fix bugs, improve compatibility, prevent abuse, and improve product stability. If optional choices are required by law, we will provide those choices.

E. Website and Analytics Information

When you visit our website, we may collect basic technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring URLs
  • Approximate location based on IP address
  • Cookies or similar technologies

We do not currently use advertising pixels. If we add analytics, advertising pixels, retargeting, or similar technologies in the future, we may update this Privacy Policy and provide any legally required choices or notices.

3. How We Use Information

We may use information to:

  • Process purchases
  • Deliver products, downloads, updates, and license keys
  • Activate and validate plugin licenses
  • Enforce activation limits
  • Detect and prevent fraud, piracy, chargebacks, abuse, and unauthorized use
  • Provide support
  • Troubleshoot bugs, crashes, and compatibility issues
  • Improve products, website performance, and customer experience
  • Process refunds
  • Send product, license, support, and transactional messages
  • Send marketing emails only where permitted or with appropriate consent
  • Comply with legal, tax, accounting, fraud prevention, and security obligations

4. Legal Bases for Processing

Where required by law, including for users in the European Economic Area or United Kingdom, we rely on one or more of the following legal bases:

  • Contract: to process purchases, deliver products, activate licenses, provide support, and process refunds
  • Legitimate interests: to protect our software, prevent fraud and piracy, improve products, maintain security, and operate our business
  • Consent: for optional marketing, certain cookies, or optional diagnostics where required
  • Legal obligation: to comply with tax, accounting, legal, refund, and security obligations

5. How We Share Information

We may share information with trusted service providers that help us operate our business, including:

  • Payment processors and merchant-of-record providers, including Lemon Squeezy
  • License activation and software delivery providers
  • Website hosting providers
  • Email and support providers
  • Analytics providers, if used
  • Crash reporting or diagnostics providers, if used
  • Fraud prevention and security providers
  • Legal, tax, accounting, or compliance advisors
  • Law enforcement, courts, regulators, or other parties where required by law or necessary to protect rights, safety, security, or property

We do not sell your personal information for money.

If we later use advertising pixels or technologies that may be considered “sharing,” “sale,” or “targeted advertising” under certain privacy laws, we will update this Privacy Policy and provide any required choices.

6. Lemon Squeezy and Third-Party Checkout

Purchases may be processed by Lemon Squeezy. Lemon Squeezy may act as merchant of record and may collect and process payment, tax, fraud prevention, and checkout information according to its own privacy policy and terms.

Gawergy Audio is not responsible for the privacy practices of Lemon Squeezy or other third-party services. Please review their policies before making a purchase.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website working
  • Remember preferences
  • Support checkout functionality
  • Improve website performance
  • Understand website traffic
  • Support analytics or advertising if added later

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

8. Data Retention

We keep information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Purchase and license records: retained while your license is active and as needed for legal, tax, fraud prevention, accounting, and customer support purposes
  • Activation records: retained as needed to manage activations, prevent abuse, process refunds, and provide support
  • Support messages: retained as needed to respond to your request and maintain support history
  • Refund and chargeback records: retained as needed for accounting, fraud prevention, payment disputes, and legal compliance
  • Diagnostic and crash reports: retained as needed to fix issues, improve products, maintain compatibility, and protect security

We may retain limited records after a license, purchase, or support request ends where required by law or necessary to prevent fraud, abuse, chargebacks, unauthorized use, or legal claims.

9. Security

We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure.

No method of internet transmission, software activation, electronic storage, or digital communication is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your license key, email account, devices, and purchase information secure.

10. International Users

Gawergy Audio sells products worldwide. If you access our website, purchase products, activate plugins, or contact support from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using our website or products, you understand that information may be transferred to and processed in countries that may have different data protection laws than your country.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Request a copy of certain information
  • Opt out of marketing emails
  • Opt out of certain sales, sharing, or targeted advertising if applicable

To make a privacy request, email:

gawergyaudio@atomicmail.io

We may need to verify your identity before responding. We may decline or limit requests where permitted by law, including where information is needed for legal compliance, fraud prevention, license enforcement, accounting, security, refunds, chargebacks, or dispute resolution.

12. California Privacy Notice

If applicable, California residents may have rights to know, access, correct, delete, and opt out of certain uses of personal information.

Gawergy Audio does not sell personal information for money. If we later use technologies that may be considered “sharing” or “sale” under California law, we will update this Privacy Policy and provide any required choices.

California privacy requests can be sent to:

gawergyaudio@atomicmail.io

13. Marketing Communications

If you subscribe to marketing emails, you can unsubscribe at any time using the unsubscribe link in the email or by contacting us.

Transactional messages, such as purchase receipts, license information, activation notices, refund updates, security notices, and support replies, are not marketing emails and may still be sent when necessary.

14. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us at gawergyaudio@atomicmail.io and we will take appropriate steps.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted at:

https://gawergy.com/plugins/privacy-policy

The “Effective Date” above will reflect the latest update. Continued use of our website or products after changes are posted means you accept the updated Privacy Policy.

16. Contact

For privacy questions or requests, contact:

Gawergy Audio
Email: gawergyaudio@atomicmail.io
Website: https://gawergy.com/plugins/